I have written to support and posted in the Bugs section and get no reply. My Luxor is a copy purchased from Walmart and it does not work. There is a link that was supposed to fix the purchased copy and it made game playing easier, no slow downs or error messages. Like others I get to a certain level and can go no farther. I get the third jar and the jar never goes to the top...I go back to the game and I can just go in circles from city to city. Will you be posting a fix. I am kind of surprised you released the game with all these bugs, wonder if the lemon law would apply to video games!?